Why us?
  • We were awarded the title BEST OF 2013” in Design, Build & Renovation by HomeStars
  • We have over 15 years of experience in construction
  • We have hundreds of reviews from our past happy and satisfied clients
  • We scored 10/10 in ALL of our reviews
  • We use professionals which are licensed in their trades and reputable suppliers
  • We provide your quote for the project right on the spot when we meet you
  • We have warranty and insurance
  • We supervise the project EVERY SINGLE DAY to the end
  • We respect our customers and are known for our professionalism towards them

1. Why do we have to fill out the Online Quotation Form on your website?
We receive constant phone calls from our valued clients so for their convenience we have provided a thorough online form to estimate the quote. This gives us an idea of what our clients need before we contact them.
2. Do you provide warranty? If so, for how long?
Yes. We take care of our customers to the best of our ability. We provide warranty for any project we do for 1 full year for both labour and materials provided by our company.
3. How long would it take to give us a quote?
Once we come to visit and talk about the details we will give you the quote right on the spot. There will be no delay.
4. When we get the quote, will it possibly be changed later?
No. we honor the price that we give you during our first visit.
5. Will you help us to choose finishing materials and the design?
Yes. We won’t leave you on your own. We will be helping you design and select the finishing materials based on our experience and the cost factor.
6. What is the next step after signing the contract?
We get a security deposit to secure the contract and we arrange to start the job based on your and our availability. Also, before starting the actual job, we will consult you about the designs and possibly revise the drawings.
7. How long after signing the contract you will start the job?
Normally 2-6 weeks after signing the contract depending on the project size.
8. How long the job will take to finish?
Depends on how small or how big is the project. We will let you know as soon as we visit the site and plan out the project.
9. Who will do the job?
Our professionals are licensed in their trades. So you, as our valued client, will have peace of mind knowing the job will be done in a professional manner that complies with the OBC (Ontario Building Code).
10. Are you guys supervising the job or subcontracting the project to another party?
The project will be done by our own contractors. We will NOT subcontract the project to another general contractor or third party.
11. What are the payment options? Can you help us finance the renovation costs?
We accept cash, cheques and major credit cards. We could put you in touch with some financing companies through HomeStars.
12. Does your company have insurance?
Yes. We have liability insurance up to 5 million dollars.
13. What if you face surprises or contingencies while you do the job?
Any unexpected costs will be taken care of by us. We will NOT transfer any sort of unexpected expense to you so you will have a firm quote from the beginning of the project to the end.
14. Do we have to vacate the premise?
You don’t have to vacate, but of course if you do, the project would go much faster. If you decide to stay you will be out of your comfort zone for a while. But should you need to stay we will do our best to accommodate your needs.
15. What is your area of expertise?
We build custom homes for ourselves and our customers. Our services are NOT limited to any particular area. We provide everything from A to Z related to construction. That means design, getting the necessary permits, coordination with city hall (if need be) and managing the site to the end. We have worked with condo property management companies even in top ranked buildings in the GTA. We have a good relationship with them working on residential condos.
16. Have you studied in this field? Any certificates or licenses?
Yes. Arash Ostovan is a civil/structural engineer with over 15 years of experience. He has the Ontario New home Warranty Program License (TARION) which is required to build new custom homes. Also, he is licensed by the Ontario Professional Engineers (PEO).
Ramin Afnani also is an interior designer with extensive knowledge and experience in choosing the finishing materials and designs to complete modern, contemporary and traditional projects. Most of our clients rely on his expertise in order to have a satisfying final result.
17. What will you do if you come up with new ideas during the progress of the renovation?
It’s a possibility that some new idea may occur to us during the renovation. In that case we share the idea with the client to get his/her opinion.
18. What if we add/change some details during the project?
If the changes are minor we won’t charge extra. But if the changes affect the job notably (removing a wall, adding a vanity, etc) of course we will let you know how much the extras would cost and how long they would prolong the project.
19. What items are NOT included in the quote?
Usually we cover all the items for labour and materials. The items that we will NOT cover in our quote are as follows:
  • Appliances
  • Light Fixtures
  • All types of plumbing fixtures such as sinks, faucets, toilets, tubs, etc
  • Any special/custom order items
The reason for this is because of the fact that the price range varies and the gap between the lowest and highest is huge. This way we provide the most accurate quote possible. Items included in our quotes are usually of medium to high quality, but if you require something very exotic or costly you must cover the extra cost. We would like to note that we have special contracts with our suppliers so if you wish to use them we will grant you any discounts that we have with them. This also minimizes any complications by ensuring that all items are compatible.
20. If I have any other questions, how can I get in touch with you?
You can contact us through email or by phone:

Email:

info@regaldesignbuild.ca

Phone:

Ramin Afnani
(416) 826-3670
Arash Ostovan
(416) 825-8555

Serving areas:

Toronto, Downtown Toronto, Forest Hill, Rosedale, Yorkville, Royal York, Beaches, North York, Mississauga, Vaughan, Thornhill, Markham, Richmond Hill, Aurora, Stoufville, Oakville
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